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Prom Guide NJ
Terms and Conditions

Terms and Conditions


It is recommended to reserve our Prom Guide NJ Company service early as you can. If you make a reservation earlier, it will guarantee that the limousine you require is in stock. Contact us today to make reservations to use our Prom Guide NJ Company service, or visit our website!

No cancellations

It is recommended to be sure to avoid the possibility of a no-show. Don’t leave when your driver isn’t at the location of pickup. Contact our office to make arrangements for transportation or to relay details to the driver. The driver will charge you a non-refundable fee when you aren’t within the same vicinity as the driver, or if the driver fails to contact you. The total cost of the trip is included in the price.

If you are forced to wait in line for a taxi because of delays in traffic, family emergencies, or an appointment for a haircut or a hair appointment, contact them. The driver will only be waiting for you at the location you normally pick up regardless of whether it’s in the city center or in a residential area. The driver can wait up to an hour when you’re coming from an airport. The driver and office will attempt to contact you within this time to find out the reason for the delay and to confirm that you need the transportation scheduled. If the driver fails to respond to your request, a late fee, as well as the charge for no-shows, will be added to your cost.

You can ask to have your driver wait for you in case you’re delayed. They will be waiting for you and will ensure everyone is satisfied when they finish every day, regardless of the initial challenges.

Vehicle Repairs

Sometimes, a person might be intoxicated or a pet may escape from the pet carrier and result in an accident. We know that accidents do occur, no matter the cause. We will fairly compensate for any damages caused by the passengers in transportation. The Prom Guide NJ Company service will be able to charge you an appropriate amount for the cleaning of the vehicle (in the event that someone gets sick or vomits) as well as any costs for restoration (such as tears in the fabric). We will provide you with the exact price of restoration to let you be aware of exactly what occurred and what you should do.

Credit Card Changes

We would like to prevent fraud on the owner of the card and also ensure there aren’t any remaining balances that are not paid after the trip has been completed. This is the first step in completing this job. We must confirm that there are funds available on your account. In your online statement, the check will be listed as “Pending funds”. The amount may be slightly higher in order to pay for damages or requests for drinks at the last minute. If the balance owing exceeds the amount that was earned during the trip the remainder will be paid and the balance will be debited.


Disputes overcharges and complaints are classified into two categories that are corporate and non-corporate. We are of the opinion that all charges are valid for corporate customers unless there is a complaint made. The time limit for complaints is 10 days from the date you received service. If you wish to have any disputes or complaints considered send us an email or fax with the complaint along with the dispute charges to us so that we can examine them and decide the most appropriate course of action.

Customers who are not corporate customers are subject to all charges in the same manner as they were at the time of service. However, any complaint must be made within 15 days. We require you to send us an email or fax with the details of the charges that you dispute and the reason for disputing them.

Pay Fees

You are accountable for any costs incurred by counsel or accounting, as well as litigation and legal counsel, and for the payment of the first payment.

Rate increases or decreases

We reserve the right to alter any fees or charges with the exception of the unlikely event that our rates for service are raised here at the top NJ limousine service.

Itemized Invoices

To ensure that our clients and ourselves are aware of the costs and charges for services provided We use invoices with itemized charges. For corporate accounts, invoices are issued each two to four weeks. Accounts that are not corporate will receive invoices upon request or after receipt of the charges.

Deadline for payment

We will store the funds on the card of the customer for up to a year. If the customer doesn’t pay with a credit card, we will demand that the payment be made within the time frame specified. Corporate accounts are required to be paid within 15 days of the receipt of the invoice itemized. Anyone who does not have an account with a corporate entity is required to pay the fees after the service has been completed.

Point-to-point cost of airfare

The cost for the service is decided by the distance at which points are from one another and the zones they are situated in. Based on the number of points and miles you accumulate corporate accounts could be eligible for discounts. We can offer special discounts based on how your number of users is.

Hourly Rates

It is possible to rent several of our vehicles on the basis of an hourly rate. The service is contingent on the location and the number of hours needed.

Time to wait

The driver will be waiting for the time of pickup and then go back to work upon having completed the waiting time. In the case of domestic flights, the grace time is 30 minutes if the pickup is at an airport. International flights are granted a 45-minute grace period. The grace period for regular pick-up areas is 10 minutes. The wait time will be assessed at the end of the grace period.

Be aware that all flights are scrutinized by the pilots. If delays are discovered, there’s no waiting period.


Customers can stop for a cup of coffee or to use the bathroom. The stops aren’t cost-based. However, if there are lengthy wait times or a lot of stops at these stops, costs could be incurred. Contact our office at the most reputable NJ limousine service to discuss the possibility of costs.


If any route has tolls the customer will be charged for the tolls.

Meet & Greet

Our Prom Guide NJ Company provides a meet and greets service for our customers. It is possible to meet and greet on certain vehicles for free, but be sure to inquire. If not, there will be a fee. The driver will be carrying an identification card with the name of the passenger and stand at the customs exit, or at the point where baggage is taken. The waiting time for passengers is given below. They may be dependent on international or domestic flights.


Airports charge parking charges directly to customers. The fees range from $8 to $16, however, they will vary based on the length of time that the driver is waiting for passengers. The fees are paid directly from the airport, and not from our company.


Gratuities are an extra cost for every trip, however, it’s not the amount that the driver is entitled to. You are able to give your driver a tip based on the level of service they provide and their satisfaction with the experience.

Baby Seats

Baby seats are available on the request. We’d appreciate it if you let us know ahead of time in case you’re interested. It is suggested that parents take a baby seat instead.

Holiday Surcharges

There is an additional cost on certain days or when severe weather is forecast. The amount will differ according to the duration of travel as well as the severity and duration. There are additional charges for Memorial Day, Labor Day, and New Year’s Day.


Prom Guide NJ Limo Service


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Newark Airport Taxi Service! We match all advertised taxi service prices! Cheapest taxi service to all Major Airports! We also provide taxi services to following cities in NJ: East Rutherford, Elmwood Park, Fair Lawn, Garfield, Glen Ridge, Hackensack, Hasbrouck Heights, Hoboken, Jersey City, Kearny, Little Falls, Lodi, Lyndhurst, Maywood, Montclair, North Arlington, North Bergen, Nutley, Paramus, Ridgefield Park, Rutherford, Saddle Brook, Secaucus, Union City,Wallington, Weehawken, West New York, West Orange, West Paterson, Allendale, Bergenfield, Cliffside Park, Englewood, Fairfield, Fairview, Fort Lee, Franklin Lakes, Glen Rock, Hawthorne, Ho-Ho-Kus, Midland Park, New Milford, Oakland, Ridgefield, Ridgewood, Teaneck, Tenafly, Waldwick, Wayne, Wyckoff, Closter, Cresskill, Demarest, Emerson, Hillsdale, Mahwah, Montvale, Norwood, Oradell, Park Ridge, Ramsey, Suffern, Tappan, Upper Saddle River, Westwood, Woodcliff Lake...