It is recommended to reserve our Prom Guide NJ Company service early as you can. If you make a reservation earlier, it will guarantee that the limousine you require is in stock. Contact us today to make reservations to use our Prom Guide NJ Company service, or visit our website!
It is recommended to be sure to avoid the possibility of a no-show. Don’t leave when your driver isn’t at the location of pickup. Contact our office to arrange transportation or relay details to the driver. The driver will charge you a non-refundable fee when you aren’t within the same vicinity as the driver or if the driver fails to contact you. The total cost of the trip is included in the price.
Contact them if you are forced to wait in line for a taxi because of delays in traffic, family emergencies, or an appointment for a haircut or a hair appointment. The driver will only be waiting for you at the location you usually pick up, regardless of whether it’s in the city center or a residential area. The driver can wait up to an hour when you’re coming from an airport. The driver and office will attempt to contact you within this time to determine the reason for the delay and confirm that you need the transportation scheduled. If the driver fails to respond to your request, a late fee and the no-show charge will be added to your cost.
You can ask your driver to wait for you if you’re delayed. They will be waiting for you and will ensure everyone is satisfied when they finish every day, regardless of the initial challenges.
Sometimes, a person might be intoxicated, or a pet may escape from the pet carrier, resulting in an accident. We know that accidents do occur, no matter the cause. We will fairly compensate for any damages caused by the passengers in transportation. The Prom Guide NJ Company service will be able to charge you an appropriate amount for cleaning the vehicle (if someone gets sick or vomits) as well as any costs for restoration (such as tears in the fabric). We will provide the exact repair price to inform you precisely what occurred and what you should do.
We want to prevent fraud on the card owner and also ensure there aren’t any remaining balances that are not paid after the trip has been completed. This is the first step in achieving this job. We must confirm that there are funds available on your account. The check will be listed as “Pending funds” in your online statement. The amount may be slightly higher to pay for damages or requests for drinks at the last minute. If the balance owing exceeds the amount earned during the trip, the remainder will be paid, and the balance will be debited.
Disputes, overcharges, and complaints are classified into two categories that are corporate and non-corporate. We believe that all charges are valid for corporate customers unless a complaint is made. The time limit for complaints is ten days from the service date. If you wish to have any disputes or complaints considered, send us an email or fax with the complaint and the dispute charges so we can examine them and decide the most appropriate course of action.
Not corporate customers are subject to all charges in the same manner as they were at the time of service. However, any complaint must be made within 15 days. We require you to send us an email or fax with the details of the charges you dispute and why you deny them.
You are accountable for any costs incurred by counsel or accounting, as well as litigation and legal counsel, and for the payment of the first payment.
We reserve the right to alter any fees or charges except in the unlikely event that our rates for service are raised here at the top NJ limousine service.
We use invoices with itemized bills to ensure that our clients and ourselves know the costs and charges for services. For corporate accounts, invoices are issued each two to four weeks. Statements that are not corporate will receive invoices upon request or after receipt of the charges.
We will store the funds on the customer’s card for up to a year. If the customer doesn’t pay with a credit card, we will demand that the payment be made within the time frame specified. Corporate accounts are required to be paid within 15 days of the receipt of the invoice itemized. Anyone who does not have an account with a corporate entity must pay the fees after the service has been completed.
The cost for the service is decided by the distance at which points are from one another and the zones they are situated in. Based on the number of issues and miles you accumulate, corporate accounts could be eligible for discounts, and we can offer special discounts based on your number of users.
It is possible to rent several of our vehicles at an hourly rate. The service is contingent on the location and the number of hours needed.
The driver will wait for the time of pickup and then return to work upon completing the waiting time. In the case of domestic flights, the grace time is 30 minutes if the pickup is at an airport. International flights are granted a 45-minute grace period. The grace period for regular pickup areas is 10 minutes. The wait time will be assessed at the end of the grace period.
Be aware that the pilots scrutinize all flights. If delays are discovered, there’s no waiting period.
Customers can stop for a cup of coffee or to use the bathroom. The stops aren’t cost-based. However, costs could be incurred if there are lengthy wait times or many visits at these stops. Contact our office at the most reputable NJ limousine service to discuss the possibility of costs.
If any route has tolls, the customer will be charged for the tolls.
Meet & Greet
Our Prom Guide NJ Company provides a meet and greets service for our customers. It is possible to meet and greet on certain vehicles for free, but be sure to inquire. If not, there will be a fee. The driver will carry an identification card with the passenger’s name and stand at the customs exit or at the point where baggage is taken. The waiting time for passengers is given below. They may be dependent on international or domestic flights.
Airports charge parking charges directly to customers. The fees range from $8 to $16. However, they will vary based on the length of time that the driver is waiting for passengers. The costs are paid directly from the airport, not our company.
Baby seats are available on request. We’d appreciate it if you let us know ahead of time if you’re interested. It is suggested that parents take a baby seat instead.
There is an additional cost on certain days or when severe weather is forecast. The amount will differ according to the duration of travel as well as the severity and duration. Additional charges exist for Memorial Day, Labor Day, and New Year’s Day.